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- Data protection
- Data Protection Act 1998 – Fair Processing Notice
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- How CNWL can help: The support process
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- North West London STP
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- Vision and values
- Equality and diversity
- Equality and diversity initiatives
Vision and values
Our vision and values underpin everything we do.
Wellbeing for life: We work in partnership with all who use our services to improve health and wellbeing. Together we look at ways of improving an individual’s quality of life, through high quality healthcare and personal support.
Compassion: Our staff will be led by compassion and embody the values of care outlined in our Staff Charter.
Respect: We will respect and value the diversity of our patients, service users and staff, to create a respectful and inclusive environment, which recognises the uniqueness of each individual.
Empowerment: We will involve, inform and empower our patients, service users, carers and their families to take an active role in the management of their illness and adopt recovery principles. We will ensure our staff receive appropriate direction and support, to enable them to develop and grow.
Partnership: We will work closely with our many partners to ensure that our combined efforts are focused on achieving the best possible outcomes for the people we serve.
Our strategic objectives
Our vision and values are underpinned by our strategic objectives:
High quality care and best outcomes for patients
Provide high quality care to people who use our services, and to their carers. These services to be safe, caring, effective, responsive and well-led when benchmarked nationally.
Redesign our services to improve quality, efficiency and outcomes; with integrated care models that are easy to access, delivered in appropriate settings and in a way that meets patient and commissioner expectations; unnecessary hospital admissions.
Make the necessary savings and ensure all contracts are financially viable and comply with financial standards agreed by the Board to ensure organisational resilience and sustainability.
- Board of directors