Coming to Max Glatt?

This section of the website provides information for clients who have been referred to the Max Glatt Unit for in-patient treatment and for family and friends who are visiting.

A bedroom at the Max Glatt Unit

Admission procedure

On the day of admission, we ask that you arrive between 9.00 -10.30 a.m.  You will be shown around the ward and your belongings will be stored safely until a safety check is carried out.

During the day, your bedroom will be allocated, and you will be assigned a nurse who will coordinate your care. You will be tested for alcohol / substance levels, before undergoing medical and nursing assessments. A bespoke care plan will then be drawn up and a medication regime started.

During admission

During your stay, you will attend group meetings, and 1-1 sessions with your primary nurse, ward pharmacist, psychologist and peer mentors. You will also have ‘alternative therapy’ sessions such as shiatsu and acupuncture.  A final recovery care plan will then be developed, agreed with you and then reviewed by the Consultant Psychiatrist. You may wish to invite family members to attend this review for additional support and motivation.

Max Glatt patient quote 6What to bring

There follows a list of items that you should bring:

  • Indoor, outdoor and night clothes
  • Soft shoes or slippers for wearing around the unit
  • Toiletries (no perfume/toiletries containing alcohol)
  • Book or light reading for entertainment purposes
  • Any prescribed medication(s)

Other items that are allowed but subject to health and safety checks / usage agreements include:

  • Electric razors, hair dryers, straighteners
  • Radios, iPods, Mobile phones, laptops



Each client undergoing treatment at the Max Glatt Unit is entitled to two pre-named adult visitors. 

Every visitor must be free of alcohol and drugs when visiting the Unit and will be subject to random breathalyser or spot check drug tests.   You can arrange for visitors to bring in clothing and food or snacks for you if you wish.

A maximum of two children under the age of 16 are allowed to visit, with the named adult visitors, at any one time at the discretion of the staff. 

Visiting hours on the ward are:

  • 2pm-8pm on Saturdays & Sundays
  • 2pm-8pm on Bank Holidays


All meals are provided in the dining room, except for breakfast which is served on the ward.

  • Breakfast: A selection of cereals and bread/butter or spread/jam/peanut butter/marmite for toast are served on the ward.
  • Lunch & Dinner: A choice of healthy menu options, served at 12.30 pm and 6.00pm.

Nursing staff should be informed of specific dietary requirements prior to admission.


There is no smoking on the ward; however smoking can be arranged during escorted walks several times a day.

Nicotine Replacement Therapy will be offered in between walk times to ensure your stay is as comfortable as possible.  You can discuss Nicotine Replacement Therapy with your key worker prior to admission to the Unit.

Contact details:

Address: Mulberry Ward, South Kensington & Chelsea Centre for Mental Health, 1 Nightingale Place, London SW10 9NG
Phone: 020 3315 3153

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